end user licence agreement

This End User Licence Agreement sets out the terms of licence and use that apply to those applications for use on mobile devices (such as mobile phones, tablets and other devices), including any updates to those applications, and those electronic downloads (such as magazines, newspapers and other digital content publications) that we make available for download from any third party application store (respectively, Applications and Downloads).

These terms also apply to any of the services accessible through any Application, unless separate or additional terms apply, in which case they will be displayed on-screen or accessible via a link.

The Applications and Downloads are provided by or on behalf of Wyvex Media Limited. We are a limited company, registered in Scotland. Our registered company number is SC82218 , and our registered office is PO Box 1, Oban, Argyll, Scotland , United Kingdom, PA34 4HB. Our VAT registration number is 383608238.

BY DOWNLOADING, ACCESSING AND/OR USING ANY APPLICATION OR DOWNLOAD, YOU CONFIRM THAT YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS AND ACKNOWLEDGE THAT THEY CONSTITUTE A LEGALLY BINDING CONTRACT BETWEEN US AND YOU. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU ARE NOT PERMITTED TO ACCESS OR USE ANY APPLICATION OR DOWNLOAD, AND YOU SHOULD NOT PROCEED FURTHER.

We reserve the right to change these terms from time to time by notifying you (with the updated terms being displayed on-screen or with a link to the updated terms) when you next start the Application or download a new Download. These terms were last updated on 10 January 2017.

Access to the Applications and Downloads

Applications and Downloads may only be downloaded, accessed and used on a device owned or controlled by you and running the relevant operating system for which the Application or Download concerned was designed, so you must make sure you have a compatible device which meets all the necessary technical specifications to enable you to download any Application or Download you wish to download and to access and use each downloaded Application and Download.

You will be assumed to have obtained permission from the owner of any device that is controlled, but not owned, by you to download an Application or Download to that device. You accept responsibility, in accordance with these terms, for all access to, and use of, any Application or Download by you on any device, whether or not it is owned by you.

You acknowledge that the mobile service provider for the device to which you download, or on which you access or use, any Application or Download may charge for internet access on that device.

We may, from time to time, restrict access to certain features, functions or content of an Application or Download downloaded from any third party application store, to users who have registered with us. You are not obliged to register with us, but if you do not do so, you will be unable to unable to use the relevant features, functions or content of an Application or Download downloaded from any third party application store (as the case may be). You must ensure that any registration details you provide are accurate.

If you choose, or you are provided with, a log-on ID (such as a username and password or other identifier) for accessing or using any Application or Download, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorised use of which you become aware. We reserve the right to disable any log-on ID, at any time, if in our opinion you have failed to comply with any of the provisions of these terms or if any details you provide for the purposes of registering as a user prove to be false.

We cannot and do not guarantee the continuous, uninterrupted or error-free operability of any Application or Download or that any Application or Download will respond at a certain speed (since this depends on a number of factors outside our control).

We reserve the right to withdraw or suspend the operation of any Application or Download, or cease to provide and/or update content to any Application, with or without notice to you, if we need to do so, including, without limitation, for security, legal or business reasons.

Paid-for Applications, Downloads, in-App purchases and subscriptions

The downloading of paid-for Applications, Downloads and other optional “in-App” purchases will require you to pay a fee, the amount of which will be as set out on the third party application store from which you make the relevant download or within the relevant Application (as the case may be).

The relevant download will then be made available immediately and you acknowledge that this is the case and that (subject to any cancellation right that the terms of service of the relevant third party application store may allow you), you will have no right to change your mind and cancel under the Distance Selling Regulations (sometimes known as a ‘cooling off’ right) once the download has started.

Certain Downloads and other in-App purchases involve a subscription. The fee you pay gives you access to the relevant upgrade, features, functions or content for the period of time selected by you from amongst the available options indicated on the third party application store from which you make the relevant download or within the relevant Application itself (as the case may be). It is important to note that, at the end of this subscription period, your subscription will automatically renew for an equivalent period (and continue to do so), unless you alter your subscription renewal settings in accordance with the instructions to be found on the relevant third party application store.

Where you pay to download any paid-for Application, Download or other in-App purchase, we warrant that it will substantially comply with the description provided by us at the point of download and that any services we provide through it will be provided with reasonable care and skill.

What you are allowed to do

You may only use any Application or Download for non-commercial, personal use and only in accordance with these terms (and in accordance with any applicable terms of any relevant third party service provider for the device to which you download, or on which you access or use, any Application or Download) and only for lawful purposes (complying with all applicable laws and regulations), and in a responsible manner.

Subject to the following sections, you may retrieve and display content from any Application or Download on a computer or mobile device and store that Application or Download in electronic form incidentally in the normal course of use of your browser or mobile device. Additional terms may also apply to certain features, parts or content of any Application or Download and, where they apply, will be displayed on-screen or accessible via a link.

What you are not allowed to do

Except to the extent expressly set out in these terms, you are not allowed to:

  • republish, redistribute or re-transmit any Application or Download;
  • copy or store any Application or Download other than for your own non-commercial, personal use and as may occur incidentally in the normal course of use of your browser or mobile device;
  • store any Application or Download on a server or other storage device connected to a network or create a database by systematically downloading and storing any data from any Application or Download;
  • remove or change any content of any Application or Download or attempt to circumvent security or interfere with the proper working of any Application or Download or any servers on which it is hosted;
  • use any Application or Download in a way that might damage our name or reputation or that of any of our affiliates; or
  • otherwise do anything that it is not expressly permitted by these terms.

All rights granted to you under these terms will terminate immediately in the event that you are in breach of any of them.

To do anything with any Application or Download that is not expressly permitted by these terms, you will need a separate licence from us. Please contact us, using the Contacting us details at the end of these terms.

Third party platform providers and application stores

Third party application stores are operated by the relevant third party platform providers and/or its affiliates. You must comply with all applicable terms of service, rules and policies applying to any third party application store from which you download any Application or Download. We are not responsible for these stores or (with the exception of our Applications and Downloads) for anything provided by them and do not guarantee that they will be continuously available.

[Certain third party platform providers with whose devices and/or operating systems our Applications and Downloads have been designed to be compatible oblige us to include certain additional provisions in these terms. The following provisions come from Apple, not us.

If any Application or Download that you download, access and/or use runs on Apple’s iOS operating system:

  • that Application or Download may only be accessed and used on a device owned or controlled by you and using Apple’s iOS operating system, and only in accordance with Apple’s usage rules published in its App Store terms of service;
  • you acknowledge and agree that:
    • Apple has no obligation at all to provide any support or maintenance services in relation to that Application or Download. If you have any maintenance or support questions in relation to that Application or Download, please contact us, not Apple, using the Contacting us details in these terms;
    • except as otherwise expressly set out in these terms, any claims relating to the possession or use of that Application or Download are between you and us (and not between you, or anyone else, and Apple);
    • in the event of any claim by a third party that your possession or use (in accordance with these terms) of that Application or Download infringes any intellectual property rights, Apple will not be responsible or liable to you in relation to that claim; and
    • although these terms are entered into between you and us (and not Apple), Apple, as a third party beneficiary under these terms, will have the right to enforce these terms against you;
  • you represent and warrant that:
    • you are not, and will not be, located in any country that is the subject of a United States Government embargo or that has been designated by the United States Government as a “terrorist supporting” country; and
    • you are not listed on any United States Government list of prohibited or restricted parties; and
  • if that Application or Download does not conform to any warranty applying to it, you may notify Apple, which will then refund the purchase price of that Application or Download (if any) to you. Subject to that, and to the maximum extent permitted by law, Apple does not give or enter into any warranty, condition or other term in relation to that Application or Download and will not be liable to you for any claims, losses, costs or expenses of whatever nature in relation to that Application or Download or as a result of you or anyone else using that Application or Download or relying on any of its content.]

Intellectual property rights

We license, but do not sell, to you any Application or Download you download. We remain the owners of all Applications and Downloads at all times.

All intellectual property rights in the Applications and Downloads and in any content of any Application or Download (including text, graphics, software, photographs and other images, videos, sound, trade marks and logos) are owned by us or our licensors. Except as expressly set out here, nothing in these terms gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading any Application or Download or any content from any Application or Download.

The Applications may contain code, commonly referred to as open source software, which is distributed under any of the many known variations of open source licence terms, including terms which allow the free distribution and modification of the relevant software’s source code and/or which require all distributors to make such source code freely available upon request, including any contributions or modifications made by such distributor (collectively, Open Source Software). Please note that, to the extent that any Application contains any Open Source Software, that element only is licensed to you under the relevant licence terms of the applicable third party licensor (Open Source Licence Terms) and not under these terms, and you accept and agree to be bound by such Open Source Licence Terms. A copy of the source code for any Open Source Software contained in any Application and the relevant Open Source Licence Terms will be made available to you upon request.

Functionality and content

You agree that downloading, accessing and use of any Application or Download that is made available for download free of charge are on an ‘as is’ and ‘as available’ basis and at your sole risk.

We reserve the right to change the design, features and/or functionality of any Application or Download by making the updated Application or Download available for you to download or, where you device settings permit it, by automatic delivery of updates. You are not obliged to download any updated Application, but we may cease to provide and/or update content to prior versions of Applications and, depending on the nature of the update, in some circumstances you may not be able to continue using an Application until you have downloaded the updated version.

Where an Application makes content available, you acknowledge that such content may be updated at any time.

Whilst we try to make sure that content made available by any Application or Download consisting of information of which we are the source is correct, you acknowledge that certain Applications and Downloads may make content available which is derived from a number of sources, for which we are not responsible. In all cases, information made available by any Application or Download is not intended to amount to authority or advice on which reliance should be placed. You should check with us or the relevant information source before acting on any such information.

Except as expressly set out in these terms, we make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of any Application or Download and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded. To the fullest extent permitted by law, we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else relying on the content of any Application or Download.

We cannot and do not guarantee that any Application or Download or its content will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of any Application or Download and its content.

Your personal information

Use of your personal information submitted to us (via any Application) is governed by our Privacy and Cookies Policy. Additionally, by using any Application, you acknowledge that internet transmissions are never completely private or secure and that it is always possible that any message or information you send using any Application may be read or intercepted by others.

External links

Certain Applications and Downloads may, from time to time, include links to external sites, which may include links to third party offers and promotions. We include these to provide you with access to information, products or services that you may find useful or interesting. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that we include links to such external sites does not imply any endorsement of or association with their operators or promoters.

Our liability

Nothing in these terms shall limit or exclude our liability to you:

  • for death or personal injury caused by our negligence;
  • for fraudulent misrepresentation; or
  • for any other liability that may not, under English law, be limited or excluded.

Subject to this, in no event shall we be liable to you for any business losses, and any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable and shall not, in aggregate, exceed the total fees paid by you for the relevant paid-for Application(s), Download(s) and other in-App purchases in respect of which the liability arises.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control.

General

You may not transfer or assign any or all of your rights or obligations under these terms.

All notices given by you to us must be given in writing to the address set out at the end of these terms and conditions.

If we fail to enforce any of our rights, that does not result in a waiver of that right.

If any provision of these terms and conditions is found to be unenforceable, all other provisions shall remain unaffected.

These terms may not be varied except with our express written consent.

These terms and any document expressly referred to in them represent the entire agreement between you and us in relation to their subject matter. We are required by law to advise you that any contract formed on these terms may be concluded in the English language only and that no public filing requirements apply.

These terms shall be governed by English law, and you agree that any dispute between you and us regarding them or any Application will only be dealt with by the English courts, provided that, if you live in a part of the United Kingdom other than England, the applicable law of that part of the United Kingdom will govern and any dispute will only be dealt with by the courts there. Nothing shall prevent us from bringing proceedings to protect our intellectual property rights before any competent court.

Contacting us

In the event of a query or complaint relating to any Application or Download, please email digitalproductsupport@wyvexmedia.co.uk  or contact us by telephone,  01631 568000 and choose the option for Digital Product  Support or write to us at Digital Product Support, Wyvex Media, PO Box 1, Oban, Argyll PA34 4HB

Our Customer Service Team is available from 9:00am to 5:00 pm, Monday to Thursday and 9am to 4:00pm Fridays  (UK times, Christmas and New Year times and days may vary). We will endeavour to respond to you within 48 hours

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